Privacy & Security

Hijau 44 Privacy Policy – Malaysian User Data Protection

At Hijau 44, your privacy is more than a legal obligation — it is a genuine commitment we uphold. Find out exactly how we collect, use, and protect your personal data as a member of Malaysia's premier online entertainment platform.

Our Commitment to Your Privacy

Six core data protection principles we implement to safeguard the information of every Hijau 44 member.

Malaysia PDPA Compliance

Our privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Every step of our data processing follows the guidelines set by the Personal Data Protection Commissioner of Malaysia.

256-bit SSL Encryption

All data transmitted between your device and our servers Hijau 44 is protected by 256-bit SSL encryption — the same highest-level security standard used by major banking institutions in Malaysia.

No Data Selling

Your personal data is never sold, rented, or shared with any third party for marketing purposes. Your information is used solely for platform operations and the services you use.

Full Member Control

You have the full right to access, correct, or request deletion of your personal data at any time. Requests will be processed within 14 working days through our support channels.

Secure Data Storage

Your data is stored in server infrastructure secured with multi-layered firewalls, an intrusion detection system (IDS), and automatic data backups to ensure the integrity of your information at all times.

Data Breach Notification

In the event of any security incident involving your data, we are committed to notifying you within 72 hours via email or account notification, in line with global best practices.


Your Rights as a Data Subject

Under Malaysia's PDPA, you have eight key rights with respect to your personal data held by Hijau 44.

1
Right of Access

Request a copy of all personal data we hold about you at any time.

2
Right to Correction

Correct any inaccurate or incomplete data in your records.

3
Right to Erasure

Request deletion of your personal data upon account closure, subject to legal requirements.

4
Right to Object

Object to the processing of your data for direct marketing purposes at any time.

5
Right to Restrict Processing

Request that we restrict how your data is processed in certain circumstances.

6
Right to Portability

Obtain your data in a structured, digitally reusable format.

7
Right to Withdraw Consent

Withdraw your consent to data processing at any time without prejudice.

8
Right to Complain

Lodge a complaint with the Personal Data Protection Commissioner of Malaysia where necessary.


Effective Date: 1 January 2026  |  Version 2.4

This Privacy Policy describes how Hijau 44 collecting, using, storing, and protecting your personal data when you use our platform. This document complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our services, you agree to the terms set out in this policy.

1. Introduction

Hijau 44 is an online entertainment platform operating in Malaysia, offering slots, Live Casino, Sports Betting, lottery, Poker, and blackjack. We understand that your trust in our platform is closely tied to how we handle your personal data. This Privacy Policy has therefore been drafted with care and full accountability.

As a responsible data controller, Hijau 44 committed to ensuring that every piece of information you share with us is always handled with the highest level of security and confidentiality. We believe that privacy is a fundamental right of every individual, not merely a legal compliance requirement.

This Privacy Policy applies to all services provided by Hijau 44, including our main website, mobile app, and all official communication channels. If you do not agree with any part of this policy, please discontinue use of our platform and contact our team to close your account.

2. Personal Data We Collect

To enable Hijau 44 providing a secure, seamless service that meets legal requirements, we collect various categories of personal data from our members. The table below describes the types of data we collect:

Data Category Examples of Information Requirements
Identity Data Full name, identification card number, date of birth, gender Mandatory
Contact Data Mobile phone number, email address, residential address Mandatory
Financial Data Payment methods (DuitNow, Touch 'n Go eWallet, GrabPay, FPX), transaction history Mandatory
Technical Data IP address, device type, operating system, web browser, cookie data Automatic
Usage Data Game history, betting habits, favourite games, session duration Automatic
Communication Data Live chat logs, support emails, user feedback Specific circumstances

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as health information, political views, or religious affiliations unless required by law.

3. How We Collect Data

Hijau 44 collect your personal data through several channels, depending on how you interact with our platform:

  • Account Registration: When you complete the registration form and fill in your profile information.
  • Identity Verification (KYC): During the verification process when you upload identity documents such as a copy of your IC or passport.
  • Financial Transactions: When you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX, including Maybank2u and CIMB Clicks.
  • Platform Usage: Automatically via cookies, server logs, and tracking technologies when you browse our website or use our app.
  • Support Communications: When you contact our customer support team via live chat or email.
  • Referral Programme: When you or a referred friend registers using your referral code.

Reminder: The Hijau 44 team will never proactively contact you to request your password, PIN, or full financial details through any channel. Please be vigilant against fraudulent attempts impersonating Hijau 44 representatives.

4. Data Processing Purposes

We process your personal data only for legitimate, predefined purposes. The following are the primary purposes for data processing at Hijau 44:

  • Account Management: Creating, verifying, and maintaining your member account, and ensuring account security at all times.
  • Payment Processing: Processing deposits and withdrawals through your preferred Malaysian local payment methods.
  • Legal Compliance: Fulfilling obligations under the PDPA, anti-money laundering (AML) laws, and other applicable regulatory requirements.
  • Platform Security: Detecting and preventing fraud, misuse, and unlawful activity on our platform.
  • Service Improvements: Analysing usage patterns to improve game quality, user interface, and the overall member experience.
  • Service Communications: Sending important notifications relating to your account, transactions, security updates, and changes to our terms.
  • Marketing (With Consent): Sending promotional information, exclusive offers, and the latest updates only to members who have given their consent.
  • Responsible Gaming: Monitoring gaming behaviour to identify members who may benefit from responsible gaming support.

5. Sharing Data With Third Parties

Hijau 44 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share your data with a limited number of third parties in the following circumstances:

  • Payment Service Providers: To process your deposit and withdrawal transactions through the payment gateways we use, including FPX providers and local digital wallets.
  • Gaming Service Providers: With gaming software companies that provide slots, Live Casino, and other gaming products on our platform.
  • Statutory Authorities: Where required by Malaysian law, court order, or official request from a law enforcement agency.
  • Identity Verification Services: With recognised third-party KYC providers for identity verification and AML screening purposes.

All third parties with whom we share data are bound by strict data protection agreements and have contractual obligations to safeguard your information to a standard equal to or higher than our own privacy policy.

6. Data Security

We continuously invest in sophisticated cybersecurity infrastructure to ensure your personal data is protected against unauthorised access, disclosure, alteration, or destruction. Key security measures we have implemented include:

  • Data encryption in transit using TLS 1.3 and SSL 256-bit protocols.
  • Data encryption at rest using AES-256 algorithm for all sensitive information.
  • Two-factor authentication (2FA) as an additional security layer for account login.
  • Round-the-clock security monitoring by our cybersecurity team.
  • Regular security audits conducted by independent third-party security firms.
  • Strict internal access controls — staff may only access data necessary for their specific role.
  • Automatic data backups to multiple secure locations to ensure service continuity.

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. We encourage you to also play your part by using a strong password and never sharing your login credentials with anyone.

7. Cookies & Tracking Technologies

Hijau 44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve website performance and speed.
  • Functional Cookies: Remembering your preferences such as language, display settings, and personal configurations for a better experience.
  • Analytics Cookies: Helping us understand aggregate usage patterns for product and service improvement purposes.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

8. Data Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by Malaysian law. Our general data retention guidelines are as follows:

  • Active Account Data: Retained for the duration of your active membership at Hijau 44.
  • Post-Account Closure Data: Retained for 7 years following account closure for legal compliance, tax, and regulatory purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysia's financial and AML regulatory requirements.
  • Support Communication Logs: Retained for 3 years for service quality and dispute resolution purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you personally.

9. Protection of Children's Data

Platform Hijau 44 is intended exclusively for individuals aged 18 years of age and above. We do not knowingly collect or process personal data from individuals under the age of 18. If we discover that a person under 18 has registered using false information, the account will be closed immediately and all associated data will be deleted.

If you have reason to believe that we have inadvertently collected personal data from a minor, please contact us immediately at support@hijau44.im so that we may take the appropriate action.

10. Links to Third-Party Websites

Platform Hijau 44 may contain links to third-party websites or services from time to time. Please note that this Privacy Policy applies solely to the Hijau 44 platform and does not cover those external websites. We are not responsible for the privacy practices or content of any third-party website.

We advise you to read the privacy policy of each website you visit separately. Links to external websites do not imply our endorsement or approval of their content or privacy practices.

11. Changes to the Privacy Policy

Hijau 44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When we make material changes, we will:

  • Updating the "Effective Date" at the top of this document.
  • Displaying a prominent notice on our platform's homepage for a minimum of 14 days.
  • Sending notifications to your registered email address for significant changes.

Continued use of our platform after any changes take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.

12. Contact Us

If you have any questions, concerns, or wish to exercise any of your rights regarding your personal data, please contact our Data Protection Officer (DPO) through the following channels:

  • Email: support@hijau44.im
  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon on our platform
  • Response Time: We are committed to responding to all privacy enquiries within 14 working days

For formal data deletion or access requests, please include your full name, account number, and the nature of your request in your email. We may need to verify your identity before processing any request to ensure the security of your data.


Safe & Trusted Platform

Your Privacy Protected. Play with Confidence at Hijau 44.

Register a free account today and enjoy a safe, fair, and responsible online entertainment experience. Your data is fully protected under Malaysia's PDPA.

*By registering, you agree to the Terms & Conditions and our Privacy Policy. Minimum age of 18 years.

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